Delete your account

From inside Naven

Open Settings, scroll to the bottom, and choose Delete account. Type DELETE to confirm.

A parent or guardian can delete a child’s account from the parent controls, under “Delete the account”.

Without signing in

Enter the email address you use with Naven. Naven emails it a code; entering the code confirms the deletion. This page says the same thing whether or not an address has an account.

What is deleted, and what is not

• Deleted: your sign-in, profile, photo and username; the messages, photos and voice notes you sent, from every conversation; your Naven AI history; your channel posts, settings, devices and every other record that names your account.
• Straight away: sign-in and Naven’s own records. Within the hour: messages and uploads, which are removed in the background.
• Not deleted: messages other people sent you, which belong to them; and a record that an account was deleted and when, with the account replaced by an unreadable code.

Questions: shervin@shapoury.com.