Naven
Help
How to block or report someone
Blocking is immediate, silent, and yours to do without a reason. Reporting is separate: it tells Naven, and a person reads it.
Step by step
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Open the conversation's menu
The menu beside a conversation in the list carries both actions. Report sits next to Block.
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Block to stop them reaching you
Naven asks once to be sure. Their messages stop arriving, they cannot call you, and they are not told — to them the conversation simply stops working.
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Report to tell Naven about it
Choose a reason — harassment or bullying, a threat of violence, sexual content, endangering a child, self-harm or suicide, hate, spam or a scam, or something else — and add a note if it needs one.
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Undo a block in Settings whenever you like
Settings has a Blocked people section listing everybody you have blocked, with a way back. A report cannot be undone, because it has already been read.
Worth knowing
- Blocking and reporting are separate on purpose. Blocking protects you and needs no justification; reporting is how something gets looked at, and it does not depend on you also blocking.
- Blocking hides their messages and their reactions together. Hiding the messages and leaving the reactions would be a half-measure that still lets somebody poke at you.
- Most harmful messages never arrive in the first place: Naven screens every message before it sends, against twelve published categories.
- Somebody saying they are struggling is never blocked by the screen. Naven delivers it and offers help alongside it.
Questions
Does Naven tell someone I blocked them?
No. Blocking is silent. To them the conversation simply stops working.
What is the difference between blocking and reporting?
Blocking stops somebody reaching you and needs no reason. Reporting tells Naven what happened so it can be looked at by a person. You can do either, or both.
Can I unblock someone later?
Yes. Settings lists everybody you have blocked and lets you undo it. A report cannot be withdrawn once it has been read.
What does Naven screen for?
Twelve categories, published in full: spam and scams, malware and malicious links, harassment and bullying, hate speech, credible threats of violence, sexual exploitation, illegal transactions, doxxing, encouragement of self-harm, graphic violence, sexual content, and drugs. Disagreements and insults are not screened.